Some residents of Harare, Zimbabwe's capital, complain that the city council has billed them for water though they have been without it for the past two years.
Residents of the so-called high-density suburbs of Mabvuku, Tafara and Hatcliffe said they were shocked to receive bills from the council ordering them to pay more than US$10 per household for the provision of water that has not flowed from taps in many months.
Deputy Mayor Emmanuel Chiroto said bills were sent to households in areas long without water because they were in the billing system and there was no way to exclude them.
Chiroto told VOA reporter Jonga Kandemiiri that the council was reluctant to ask households to pay for a service that was not provided, but advised them to make some payment while the city continued to work to restore water service across the entire system.
More reports from VOA's Studio 7 for Zimbabwe...